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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dana Moreau

November 20, 2024

5  out of  5
rating by Dana Moreau
"Hailey and Dalana yall guys are the best if you don't have medical insurance you need to go see these state farm in sunset they have car, medical and life insure"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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rhonda campbell

November 9, 2024

5  out of  5
rating by rhonda campbell
"Arron called me to offer me some quotes for auto, life and renters insurance and I was in need of renters insurance. I called Arron back the next day and signed up. Arron was very pleasant to work with. Very knowledgeable of the different things that they offered, was not a pushing agent, listened to my questions and got direct answers for everything I inquired about. We even got in some talking about some football which my favorite game was playing that evening. Very satisfied with the quote, coverage and dealing with a pleasant agent"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. What a great ending to that KC game! Thank you for your business! "
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Will Stevens

November 4, 2024

5  out of  5
rating by Will Stevens
"I received great, top notch service from Mrs Haley. Thank you so very much for your patience and understanding."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Barry Stephanie Smallwood

November 1, 2024

5  out of  5
rating by Barry Stephanie Smallwood
"Great customer service! They helped me lower my auto insurance!"
We responded:
"That truly makes our day! We really appreciate the five-star review and so glad we were able to help you save money in an easy transition from your previous company! Thank you for the great feedback! "
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Mark Guidry

October 29, 2024

5  out of  5
rating by Mark Guidry
"Great customer experience and support!"
We responded:
"Mr. Mark, thank you for the five-star review! Makes our day to hear that you have a great experience with us servicing your insurance needs! Thank you for your business. "
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Marilyn Watson

October 24, 2024

5  out of  5
rating by Marilyn Watson
"Aaron always takes my calls in a friendly professional manner. No matter what info I need he always gets it for me asap. What I REALLY APPRECIATE about this office is having a live human being answering calls and competently forwarding them on!!!!"
We responded:
"Thank you so much for the great feedback Ms. Marilyn! It makes our day to quickly answer calls from our customers to help assist as fast as possible! "
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David Allemond

October 24, 2024

5  out of  5
rating by David Allemond
"My experience with Caleb was exactly what I wanted and as a business owner for over 40 years I've not been able to get true attention and connection with my insurance needs across the board. Look forward to a good business relationship and personal. Thanks for your consistency without pressure. I like your professional skills. Thanks again. David Allemond"
We responded:
"Mr. David, it's our great pleasure to give you the best experience possible for your insurance needs and making it as seamless as possible so you can spend your time on your business. Thank you so much for the friendly review!"
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Laura Henry

October 24, 2024

1  out of  5
rating by Laura Henry
"IF you choose to go with this agency, whatever you do, DO NOT DO BUSINESS WITH HALEY. She will NOT cancel payment when you cancel your policy, they will auto draft the money out of your account and it will take at least 2 weeks to get your money back. She will not talk to you over the phone to fix her mistakes. She will toss her problems to someone else in the office!!!!!! If you want someone to handle your business there talk to Dalana she was the most helpful!"
We responded:
"Laura, thank you for the feedback. I am glad that you were able to get everything resolved, although it was not as fast as we both wanted. Truly means a lot to get this feedback so we can continue to be the best we can in the future. "
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James Villard

September 27, 2024

5  out of  5
rating by James Villard
"I can't say enough good things about Caleb Lonsberry! From the very beginning, Caleb was attentive, professional, and incredibly knowledgeable about car insurance options. He took the time to understand my specific needs and found the perfect coverage for me at a competitive rate. What sets Caleb apart is his genuine care for my best interests —he always goes the extra mile to make sure I'm comfortable with my policy and constantly reviews my account to $ave me money."
We responded:
"Really appreciate the great feedback Mr. Villard! Making sure you understand your coverages and how we can protect you in the future is our upmost priority. Thank you so much for trusting Caleb Lonsberry State Farm for your insurance needs! "
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Madonna Lee

September 26, 2024

5  out of  5
rating by Madonna Lee
"My State Farm accounts were transferred to Caleb Lonsberry’s office when the agent that I dealt with passed away. I have requested that Caleb transfer my accounts back to my former State Farm Office being there is a new agent. The only reason I requested this was for convenience because it is in the town in which I reside. The few months I dealt with Mr. Lonsberry have been a very pleasant experience. I received a phone call from him to welcome me as his customer almost immediately. He assured me that my accounts would be well-taken care of and if I needed anything at all to be sure and reach out to him. I will not hesitate to do business with him if my new agent does not work out."
We responded:
"This really mean alot Ms. Madonna! We are glad to have given you a pleasant experience being your State Farm Agency for the time we did have you! "
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Shawna Farley

September 5, 2024

5  out of  5
rating by Shawna Farley
"Delana Charlot was prompt very courteous and prompt in her selling us a policy for our boat"
We responded:
"Really appreciate the feedback, Shawna! Thank you so much for your business! "
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Kennon Bordelon

July 27, 2024

5  out of  5
rating by Kennon Bordelon
"Caleb and Haley are always helpful and professional, highly recommended"
We responded:
"Really appreciate the great review! We always try to treat each customer like family when servicing their insurance needs! "
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Kevin Johnson

June 14, 2024

5  out of  5
rating by Kevin Johnson
"I was recently assigned to Caleb’s office after my agent passed away. This upset me because I like and know the other employees in the office and wanted to remain there. Nothing against Caleb. He was very helpful as was Josh. I requested to have the management of my policies transferred back to the old office which will have a new agent in September. He was very helpful and professional. He assured me if I gave him a chance I would still get outstanding service. He did not take offense that I wanted to remain in my old office. It much closer to my home. I hope State Farm realizes how fine an Agent they have in him. Hopefully my new agent will be as professional."
We responded:
"Thank you so much for the compliment, Mr. Kevin! We're really glad you are continuing with State Farm for your insurance regardless of what agency you choose to be with. I enjoyed speaking with you and would be happy to help in the future if you ever need!"
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David Lombas

February 14, 2024

5  out of  5
rating by David Lombas
"In the short time I have been a customer, the staff has gone above and beyond to help with my insurance needs, especially Haley, who has been able to accurately and quickly handle all of my questions and concerns."
We responded:
"Thank you for the great 5-star review, Mr. David! When it comes to servicing your insurance needs, it makes our day to make your day easier!"
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Raven Monae

December 27, 2023

5  out of  5
rating by Raven Monae
"The absolute best! Dalana was super nice and answered every question."
We responded:
"Thanks for the review, Raven! Dalana always goes above and beyond, and we are so blessed to have her as a part of this amazing team! "
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Kayla Brooks

December 27, 2023

5  out of  5
rating by Kayla Brooks
"Dalana is a very good person and love to help people's she have good heart I love her for that and also she is a very good mom and to her families love you"
We responded:
"Thank you for those kind works about Dalana! We are so blessed to have her as part of this team!"
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Vanessa Eaglin

December 27, 2023

5  out of  5
rating by Vanessa Eaglin
"Excellent worker she will always be #1 in what ever she do GO DALANA CHARLOT"
We responded:
"Thanks for the great 5-star review, Vanessa! "
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Brittany Griffin

December 27, 2023

5  out of  5
rating by Brittany Griffin
"Dalana is an excellent agent"
We responded:
"We agree! Thanks for the great review, Brittany!"
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Preslyn Glaze

December 27, 2023

5  out of  5
rating by Preslyn Glaze
"I was in need of insurance quotes and came across the most knowledgeable, pleasant and helpful young lady named Dalana Charlot. She went above and beyond to help me understand. I will be recommending her to all my family and friends."
We responded:
"Preslyn, thank you so much for trusting our amazing staff to help you navigate your insurance needs. Dalana loves assisting everyone to make sure you are not under covered or overpaying for insurance! "
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Tiff G

December 27, 2023

5  out of  5
rating by Tiff G
"Dalana is one of the nicest agents i’ve dealt with…Even with my 50 million questions she was patient with me & catered to all my insurance needs…Ask for Dalana she’s the best!!!!"
We responded:
"Thank you for the great 5-star review! We love to answer any and all questions to help you make the best decision for your family's needs! Please refer all your friends and family so we can help them too! "
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George Strother

November 27, 2023

5  out of  5
rating by George Strother
"I use Caleb Lonsberry for every insurance need. My experience was so well that I had my mom call to get a quote. Wouldn't you know she ended up switching as well. With Caleb Lonsberry we feel like we have a personal relationship with someone that is there to work hard and answer whenever we need them. I can not say enough about Caleb and his team!"
We responded:
"Thank you, George, for this awesome review! Nothing makes our day like getting referral business from happy customers! "
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Jovan Darbonne

November 8, 2023

5  out of  5
rating by Jovan Darbonne
"The staff was very professional and polite. I have both my business and personal insurance with them. I would recommend 10/10."
We responded:
"Thank you very much for your great review, Jovan! We are so grateful for the opportunity to help with your personal AND business insurance needs! "
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Daynesses Cluse

October 12, 2023

5  out of  5
rating by Daynesses Cluse
"Dalana is by far one of the best agents I have been able to work with! She not only helped me with personal insurance but was ongoing to assist me with business insurance as well!"
We responded:
"Thank you so very much for the kind review Daynesses! Dalana is a very important part of our team, she loves helping customers with personal and business insurance, as well as life and supplemental health insurance! We appreciate your business! "
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Rob Doggett

October 2, 2023

5  out of  5
rating by Rob Doggett
"Caleb Lonsberry and his staff provide the best all around insurance services in the South. His staff is highly trained to answer all your questions, and they quickly respond to all of your needs."
We responded:
"Rob, thank you very much for your great 5-star google review! It means the world to us that we have your trust in taking care of all of your insurance needs! "
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Donald Pospisil

October 2, 2023

5  out of  5
rating by Donald Pospisil
"Great business!"
We responded:
"Thank you, Donald. It's customers like you that make us love coming to work every day to protect you from the unexpected and service your insurance with just a quick text or phone call 24/7! Really appreciate the review! "