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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vanessa Griffin

March 25, 2025

5  out of  5
rating by Vanessa Griffin
"Thank to my agent Dalana Charlot for all her help ! She is awesome at what she does , very helpful and friendly thanks again"
We responded:
"Thank you, Vanessa! We are so grateful you put your trust in us to protect you and your family with life insurance, as well as allowing us to make all of your insurance needs easy and seamless! You are right, Dalana is amazing, she is very passionate about helping all of our customers each and every day!!! "
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Eva Broussard

March 6, 2025

5  out of  5
rating by Eva Broussard
"The Young Man That Helped Me, Did An Awesome of Getting Me Back On Track With The Phone App. And Also Set Up My Beacon in My Car For Us. Thank You Very Much!"
We responded:
"Eva, thank you for the kind review! We love making life easy for our customers! "
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Matthew Chatelain

February 28, 2025

5  out of  5
rating by Matthew Chatelain
"Super helpful and friendly people."
We responded:
"Thank you for the great 5 star review Matthew! "
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Alea Peeples

February 20, 2025

5  out of  5
rating by Alea Peeples
"I had the pleasure of working with Aaron today. Top of the line customer service and was very knowledgeable. He made this an easy stress free transition. Highly recommended. Thanks again Aaron!"
We responded:
"Alea, thank you so much for choosing our agency! Aaron is a wealth of knowledge, and we are very grateful to have him apart of our amazing team. We are so happy we were able to save you money on your auto insurance and provide you the supplemental health disability policy! Please tell all your family and friends about us!"
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Alex Cummins

February 18, 2025

5  out of  5
rating by Alex Cummins
"Fire"
We responded:
"Thanks for the 5-star fire review, Alex! "
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Missie Doucet

February 4, 2025

4  out of  5
rating by Missie Doucet
"We were switched over when our agent passed away and I was very nervous of the new agent and how their office would be. When you are with someone for MANY years you get comfortable and they take care of you. I just have to say, so far. Aaron has proven to me that he cares about his customers I appreciate having him on my side"
We responded:
"Missie, thank you so much for the kind review. Aaron truly does care about all of our customers and helping them with any questions or concerns. Thank you so much for your business! "
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Christina Simon

January 25, 2025

5  out of  5
rating by Christina Simon
"Aaron made it very easy to get Personal Ins. All My questions were answered. I am very satisfied with the coverage I chose. I feel more secure knowing I have a much better coverage ."
We responded:
"Christina, thank you so very much for the amazing 5 star google review! I am so happy to hear that Aaron was able to answer any and all questions you had around your insurance policy and coverages. Unlike most companies, we love to educate customers on the risks that are associated with having the incorrect coverages in place and how we can truly protect you and your loved ones in the event the worst were to happen. Aaron and I would both like to thank you for trusting Caleb Lonsberry State Farm for your insurance agency! "
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CLAY DUPUY

January 17, 2025

5  out of  5
rating by CLAY DUPUY
"Spoke with Haley at State Farm Insurance. She was helpful and explained in detail my billing and advised me of taking Defensive Driving to get an additional discount. Provided link thru email which was easy to follow and complete. Completely satisfied with service received"
We responded:
"Thank you for the awesome 5 star google review, Clay! Providing our customers with the best price with coverages that meet the needs of your family is our upmost priority! We are happy that you decided to complete one of the 3 course options we sent to you that provides an added discount to your auto insurance. Thank you for your business!"
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Kayla Brooks

January 14, 2025

5  out of  5
rating by Kayla Brooks
"Dalana is so incredible what she do and I love her that she’s a very honest and nice person. Will help anyone in any kind of way and I’m so happy for her she always volunteering herself for everything that she do or anything that anyone need and I thank God to being in her Life for helping people thanks Dalana. Love you."
We responded:
"Thanks so much for all the amazing feedback, Kayla! "
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Shawna Farley

January 14, 2025

5  out of  5
rating by Shawna Farley
"Delana Charlot was prompt very courteous and prompt in her selling us a policy for our boat"
We responded:
"Really appreciate the feedback, Shawna! Thank you so much for your business! "
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Vanessa Eaglin

January 14, 2025

5  out of  5
rating by Vanessa Eaglin
"Dalana Charlot very highly recommended to State Farm very hard worker and willing to above and beyond."
We responded:
"Vanessa, thank you so much for the great feedback for Dalana, she loves going above and beyond and I am so blessed to have her apart of our team! "
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Daynesses Cluse

January 14, 2025

5  out of  5
rating by Daynesses Cluse
"Dalana is by far one of the best agents I have been able to work with! She not only helped me with personal insurance but was ongoing to assist me with business insurance as well!"
We responded:
"Thank you so very much for the kind review Daynesses! Dalana is a very important part of our team, she loves helping customers with personal and business insurance, as well as life and supplemental health insurance! We appreciate your business! "
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Madi Ginther

December 26, 2024

5  out of  5
rating by Madi Ginther
"Anytime I've called and need a question answered, Haley is very attentive and quick with telling me or finding the answers. She is great with customers!"
We responded:
"Madi, thank you so much for the amazing 5 star google review! Haley and the rest of the staff here at Caleb Lonsberry State Farm love to assist our customers in every way to make their lives' easier! "
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Jenny Whittington

December 21, 2024

5  out of  5
rating by Jenny Whittington
"Anytime I have ever had a concern, question or just need to clarify something, I have always been able to count on Haley. Kudos for always keeping your customers in mind!"
We responded:
"Thank you for the fantastic review, Jenny! It makes our day to always be there for our customers when they need us! Thank you for putting your trust in Caleb Lonsberry State Farm! "
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Dianca Johnson

December 6, 2024

5  out of  5
rating by Dianca Johnson
"Aaron was AMAZING… He was very thorough with explaining all my benefits to me to make sure I understood everything. He found as many discounts that I would qualify for. He took the time to listen to my concerns from my previous insurance company. Even though I called for car insurance, he also spoke up on life insurance for me and my family. I would recommend Aaron to anyone that is looking to change or get better insurance."
We responded:
"Dianca, thank you for the amazing 5-Star review on Aaron! It brightens my day when I hear that new customers have such a great experience with one of our sales/service reps at my agency. It brings us all joy to save people money and also try to make sure they understand everything they are getting to better protect our customers. We look forward to serving and protecting you in the future!"
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Dana Moreau

November 20, 2024

5  out of  5
rating by Dana Moreau
"Hailey and Dalana yall guys are the best if you don't have medical insurance you need to go see these state farm in sunset they have car, medical and life insure"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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rhonda campbell

November 9, 2024

5  out of  5
rating by rhonda campbell
"Arron called me to offer me some quotes for auto, life and renters insurance and I was in need of renters insurance. I called Arron back the next day and signed up. Arron was very pleasant to work with. Very knowledgeable of the different things that they offered, was not a pushing agent, listened to my questions and got direct answers for everything I inquired about. We even got in some talking about some football which my favorite game was playing that evening. Very satisfied with the quote, coverage and dealing with a pleasant agent"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. What a great ending to that KC game! Thank you for your business! "
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Will Stevens

November 4, 2024

5  out of  5
rating by Will Stevens
"I received great, top notch service from Mrs Haley. Thank you so very much for your patience and understanding."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Barry Stephanie Smallwood

Barry Stephanie Smallwood

November 1, 2024

5  out of  5
rating by Barry Stephanie Smallwood
"Great customer service! They helped me lower my auto insurance!"
We responded:
"That truly makes our day! We really appreciate the five-star review and so glad we were able to help you save money in an easy transition from your previous company! Thank you for the great feedback! "
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Mark Guidry

October 29, 2024

5  out of  5
rating by Mark Guidry
"Great customer experience and support!"
We responded:
"Mr. Mark, thank you for the five-star review! Makes our day to hear that you have a great experience with us servicing your insurance needs! Thank you for your business. "
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Marilyn Watson

October 24, 2024

5  out of  5
rating by Marilyn Watson
"Aaron always takes my calls in a friendly professional manner. No matter what info I need he always gets it for me asap. What I REALLY APPRECIATE about this office is having a live human being answering calls and competently forwarding them on!!!!"
We responded:
"Thank you so much for the great feedback Ms. Marilyn! It makes our day to quickly answer calls from our customers to help assist as fast as possible! "
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David Allemond

October 24, 2024

5  out of  5
rating by David Allemond
"My experience with Caleb was exactly what I wanted and as a business owner for over 40 years I've not been able to get true attention and connection with my insurance needs across the board. Look forward to a good business relationship and personal. Thanks for your consistency without pressure. I like your professional skills. Thanks again. David Allemond"
We responded:
"Mr. David, it's our great pleasure to give you the best experience possible for your insurance needs and making it as seamless as possible so you can spend your time on your business. Thank you so much for the friendly review!"
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Laura Henry

October 24, 2024

1  out of  5
rating by Laura Henry
"IF you choose to go with this agency, whatever you do, DO NOT DO BUSINESS WITH HALEY. She will NOT cancel payment when you cancel your policy, they will auto draft the money out of your account and it will take at least 2 weeks to get your money back. She will not talk to you over the phone to fix her mistakes. She will toss her problems to someone else in the office!!!!!! If you want someone to handle your business there talk to Dalana she was the most helpful!"
We responded:
"Laura, thank you for the feedback. I am glad that you were able to get everything resolved, although it was not as fast as we both wanted. Truly means a lot to get this feedback so we can continue to be the best we can in the future. "
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James Villard

September 27, 2024

5  out of  5
rating by James Villard
"I can't say enough good things about Caleb Lonsberry! From the very beginning, Caleb was attentive, professional, and incredibly knowledgeable about car insurance options. He took the time to understand my specific needs and found the perfect coverage for me at a competitive rate. What sets Caleb apart is his genuine care for my best interests —he always goes the extra mile to make sure I'm comfortable with my policy and constantly reviews my account to $ave me money."
We responded:
"Really appreciate the great feedback Mr. Villard! Making sure you understand your coverages and how we can protect you in the future is our upmost priority. Thank you so much for trusting Caleb Lonsberry State Farm for your insurance needs! "
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Madonna Lee

September 26, 2024

5  out of  5
rating by Madonna Lee
"My State Farm accounts were transferred to Caleb Lonsberry’s office when the agent that I dealt with passed away. I have requested that Caleb transfer my accounts back to my former State Farm Office being there is a new agent. The only reason I requested this was for convenience because it is in the town in which I reside. The few months I dealt with Mr. Lonsberry have been a very pleasant experience. I received a phone call from him to welcome me as his customer almost immediately. He assured me that my accounts would be well-taken care of and if I needed anything at all to be sure and reach out to him. I will not hesitate to do business with him if my new agent does not work out."
We responded:
"This really mean alot Ms. Madonna! We are glad to have given you a pleasant experience being your State Farm Agency for the time we did have you! "